I had a unique experience that made it tough !!! I had reserved this car by paying for this thru affirm payment co !!!? We’ll this purpose posed a problem as a result of the fact by purchasing from Affirm & pre paying for this rental, I wasn’t able to present a hard card that I used for the pre pay ??? As a result this hertz rental co would not rent the car to me although against n it was pre paid ?? Well after 4 hours calling Kayak, Affirm and Herrtz representatives, I ended up paying for the rental by hopefully cancelling with Kayak & than repaying with my own personal card, which also became an ordeal because the daily rate had gone up ?? Well after another 30 minutes the Hertz rental location Mngr said that if I could cancel this pre paid reservation they would try to get close to the amount I had set it up for, which eventually they did do !! Although the persons at this location were somewhat friendly through the situation & professional, I believe a resolution to this problem should not have taken 4 hours after a pre paid had been done !!